Business Banking Advantage® was founded for the sole purpose of delivering unprecedented value to member businesses exclusively through client financial institution partners. The company currently serves members from coast to coast.

Our mission is to help member businesses “Do More for Less” by delivering extraordinary value and concierge service with each and every member contact!

Our core values:

• Provide the best possible service quality and value to members.

The statement is clear, simple, and straightforward. We make sure that each member of our team fully comprehends its meaning and unconditionally embraces our unique business philosophy. We are committed to excellence, to being the absolute best in the world—we will never settle for mediocrity.

We must be anything but ordinary. We must stand apart from every other service-oriented organization by providing extraordinary service, above and beyond anything our business members have ever experienced. We expect our team to “WOW” our members, consistently, each and every time they interact with a business member. Specifically, we require the following:

• We put ourselves in our business member’s “shoes” and treat the member the way we would like to be treated.
• We are professional, friendly, creative, and intelligent. We will make a difference for our business members and their businesses!
• We anticipate our business members’ needs as if they were our own. We are creative! We don’t simply respond to members’ requests; we anticipate members’ needs!

We must provide the lowest prices and best value on everything we offer. That’s why we’re here! Specifically, we require the following:

• “Dig deep,” turn over every rock and stone to find our members the best value! It’s our responsibility to make sure that members can’t get the value we offer on their own, without us.
• We are tenacious advocates for our members. We won’t settle for “published” or “standard” pricing. We consider it a challenge to get our business members a better deal.
• We are creative! We think of ways to get more for our members, for less—using every resource available to us every time.

We’ve assembled a great team! Our Division Leaders are deeply committed to maintaining our standards of excellence. They are committed to ongoing training programs, good coaching, an exceptional motivation and reward system, and truly believing as a company that our greatest assets are our Clients and members.

We truly hope that you and your business will take advantage of all you’re entitled to!

Greg J. Golnick
Business Banking Advantage® Membership President
1.866.329.7587